CDW is a Trusted Advisor for IT and communications to thousands of clients worldwide. Our partnership with 8x8 offers you immediate access to an Open Communications Platform with cloud-based voice, video meetings, messaging, contact centre, and real-time analytics to improve productivity and customer experience.
CDW is a Platinum Partner of 8x8 and has a global strategic partnership that stretches back several years before cloud voice became the mainstream platform it has become today. To date, CDW accounts for approximately £70 million in total contract revenues that 8x8 invoice across hundreds of valued CDW customers. As a Gartner recognised global leader in cloud communications services, 8x8 have a relentless drive to continue to lead the market through great customer service and innovative, easy to use products, that meet the demands of today’s agile workplace and customer expectations.
CDW and 8x8 are transforming the future of business communications. By integrating voice, video, chat, contact centre, and enterprise-class API solutions into one global cloud communications platform, people and businesses are more connected and productive than ever before, no matter where they are in the world.
The UK Public Switch Telephone Network (PSTN) and Integrated Services Digital Network (ISDN) is aging and will reach the end of life in December 2025.
Many UK organisations face the challenge of updating their legacy communications infrastructure in preparation for the PSTN and ISDN switch off. The planned PSTN and ISDN switch-off is increasing demand for cloud-based communication solutions that enable your organisations' shift to operate from anywhere.
CDW and 8x8 have a long history of delivering successful outcomes that drive cost savings, enable an agile workforce, and keep your business ready, responsive and resilient. As you consider moving your communications to the cloud. CDW experts are ready to guide and support you with efficient, organised ways to move to the cloud.
Contact our experienced CDW specialists to help you assess, design, deploy and manage your journey to Operate From Anywhere and enable Digital Transformation.
In 2020, we learned that remote work is no longer a nice-to-have perk - it is an operational pillar that enables employees to serve customers, generate revenue, reduce costs and innovate at anytime from anywhere, using any device. 8x8 and CDW are here to help you with valuable insights and market leading solutions to accelerate your organisation’s shift to Operate From Anywhere.
CDW removes complexity and helps organisations move their communications to the cloud with innovative service providers such as 8x8. No matter where you currently stand, CDW can provide you guidance, support and expertise to enable a smooth migration to cloud communications.
As a trusted advisor, CDW will work with you to understand your exact requirements and offer you the right solution that meets your business needs.
Read the full guide here.
Microsoft Teams is quickly becoming the preferred collaboration tool for employees and organisations around the world.
Together with CDW, 8x8 bring global cloud telephony, contact centre, secure call recording and guaranteed SLAs to your existing collaboration Teams platform, plus rich analytics and reporting. All seamlessly integrated into the Microsoft Teams environment.
Discover how CDW together with 8x8 can help your organisation operate from anywhere and connect everywhere. Speak to us today.
Read the full guide here.
For a quick 88 second video demo of 8x8 Microsoft Voice for TEAMS - Watch here.
Shaw Trust deploys 600 remote contact centre workers to deliver vital new careers service with help from CDW.
"CDW really excelled when it came to working quickly and efficiently to meet all of our deadlines. To go from initial conception to execution in six weeks was remarkable." Alan Webb, Director of Business Technology and Information Services - Shaw Trust.
To learn more about how CDW has helped Shaw Trust deploy a remote contact centre, download our case study here.
