The past months have been unlike anything we’ve ever witnessed. All of us – both in our personal lives and at work – have had to adapt to a set of challenges no-one could’ve predicted at the start of the year. Looking back from the perspective of September, those weeks at the end of March and early April marked an unprecedented mobilisation of people and resources. The vast majority of coworkers and teams at CDW UK rapidly moved to home-working while simultaneously making sure our customers had the end-to-end IT services and support to do the same. During that initial period, all coworkers had to navigate a rapidly changing environment, while our COVID-19 Incident Management Team actioned plans to ensure the safety and wellbeing of our coworkers and communities. We’re now at a different stage, with organisations exploring the future of work and a path of pandemic recovery. I was fortunate to have the opportunity to discuss this topic in a recent webinar with Cisco’s Jenn Gormley and Rich Gore and we agreed that workplaces and the coworker experience is going to evolve considerably over the coming months and years. The pandemic has placed culture, wellbeing and flexibility in the spotlight and these elements will be key as businesses strive for future successes.

Organisations that fail to prepare are preparing to fail, says Kyle Davies, Practice Lead - Integrated Technology Architecture at CDW. No-one can predict the future, but we can do our best to prepare for potentially disruptive events.