Vital considerations for healthcare facilities looking to migrate communications to the cloud.
At CDW, we understand the challenges experienced by those in the NHS network. Watch this video to find out about the benefits CDW’s partnership with integrated cloud communications platform provider 8x8 brings to National Health Service members.
Data-led patient information at your fingertips
Imagine having access to full patient information from the moment patients call your switchboard or contact centre. Imagine being able to access the entire NHS Trusts’ communications platform, enabling you to bring powerful knowledge and intelligence to the conversation right when the patient makes contact. Now, all of this is possible. In fact, CDW is delivering technology that is already changing the patient journey and, as a result, their expectations.
In this video, 8x8’s Russell Tilsed joins CDW’s Gio Farina to talk about how we’re working together to improve the NHS customer experience, and also to change how patients engage with their healthcare providers. They explain how we’re helping providing clinicians with technologies that make delivering comprehensive patient care much simpler, while also improving the customer and employee experience.
The days of cardboard patient folders filling up paper archives are over—the era of electronic patient communications is here.
We understand that challenges vary from institution to institution. Not all patient-care requirements are alike—they differ from practice to practice, region to region, and from person to person. That’s why we bring the flexibility needed to tailor-make solutions for your specific needs.
We do understand that finding the right solution takes time—time to assess the situation, time to understand the unique challenges, time to work out the desired outcomes, and time to design customised, end-to-end solutions that fulfill your requirements.
Here’s how 8x8 and CDW are delivering similar innovation in the enterprise space!