--- title: CDW Blog | 8x8 description: 8x8 | --- [![cdw-2023-rgb-2](https://news.uk.cdw.com/hs-fs/hubfs/cdw-2023-rgb-2.png?width=1080&height=580&name=cdw-2023-rgb-2.png)](https://news.uk.cdw.com/) Solutions Blog Insights From Experts Who Get IT [Explore CDW.com](https://uk.cdw.com) #### CDW Blog [![](https://news.uk.cdw.com/hubfs/CDW/CDW%20Blog%20Images/Image%20of%20male%20touching%20virtual%20icon%20of%20social%20network.jpeg)](https://news.uk.cdw.com/how-to-improve-business-communications-through-the-cloud) ## [How to improve business communications through the cloud](https://news.uk.cdw.com/how-to-improve-business-communications-through-the-cloud) 18 December, 2018 / by [Paul Morrison](https://news.uk.cdw.com/author/paul-morrison) posted in [Cloud](https://news.uk.cdw.com/topic/cloud), [8x8](https://news.uk.cdw.com/topic/8x8) A third of customers will abandon a brand they love after just one bad experience according to a survey by PwC of 15,000 international consumers. The obvious conclusion is that customer experience ought to be an absolute priority for businesses aiming to maintain or expand their market share. The challenge for enterprise is to optimise experiences across the multiple channels through which customers now interact. How do you enable consistent quality of communication across the physical, online, mobile and social spheres? [Read More](https://news.uk.cdw.com/how-to-improve-business-communications-through-the-cloud) [All posts](https://news.uk.cdw.com/all) ### Subscribe to Email Updates - Recent ### Posts by Topic - [Digital Workspace (26)](https://news.uk.cdw.com/tag/digital-workspace) - [Cloud (25)](https://news.uk.cdw.com/tag/cloud) - [Data Centre Modernisation (18)](https://news.uk.cdw.com/tag/data-centre-modernisation) - [Microsoft (18)](https://news.uk.cdw.com/tag/microsoft) - [Retail (7)](https://news.uk.cdw.com/tag/retail) - [Hewlett Packard Enterprise (6)](https://news.uk.cdw.com/tag/hewlett-packard-enterprise) - [Integrated Technology (6)](https://news.uk.cdw.com/tag/integrated-technology) - [Security (6)](https://news.uk.cdw.com/tag/security) - [HP (5)](https://news.uk.cdw.com/tag/hp) - [Apple (4)](https://news.uk.cdw.com/tag/apple) - [Disaster Recovery (4)](https://news.uk.cdw.com/tag/disaster-recovery) - [NetApp (4)](https://news.uk.cdw.com/tag/netapp) - [VMware (4)](https://news.uk.cdw.com/tag/vmware) - [Business Continuity (3)](https://news.uk.cdw.com/tag/business-continuity) - [Dell (3)](https://news.uk.cdw.com/tag/dell) - [Device-as-a-Service (3)](https://news.uk.cdw.com/tag/device-as-a-service) - [Education (3)](https://news.uk.cdw.com/tag/education) - [Lenovo (3)](https://news.uk.cdw.com/tag/lenovo) - [Nutanix (3)](https://news.uk.cdw.com/tag/nutanix) - [Storage (3)](https://news.uk.cdw.com/tag/storage) - [Commvault (2)](https://news.uk.cdw.com/tag/commvault) - [Data backup (2)](https://news.uk.cdw.com/tag/data-backup) - [Data recovery (2)](https://news.uk.cdw.com/tag/data-recovery) - [Google (2)](https://news.uk.cdw.com/tag/google) - [Intel (2)](https://news.uk.cdw.com/tag/intel) - [Justice & Emergency Services (2)](https://news.uk.cdw.com/tag/justice-emergency-services) - [Networking & Connectivity (2)](https://news.uk.cdw.com/tag/networking-connectivity) - [Rubrik (2)](https://news.uk.cdw.com/tag/rubrik) - [Unified DataOps (2)](https://news.uk.cdw.com/tag/unified-dataops) - [8x8 (1)](https://news.uk.cdw.com/tag/8x8) - [AI (1)](https://news.uk.cdw.com/tag/ai) - [APC (1)](https://news.uk.cdw.com/tag/apc) - [AR (1)](https://news.uk.cdw.com/tag/ar) - [Adoption (1)](https://news.uk.cdw.com/tag/adoption) - [Automation (1)](https://news.uk.cdw.com/tag/automation) - [Azure Marketplace (1)](https://news.uk.cdw.com/tag/azure-marketplace) - [CDW Amplified™ Services (1)](https://news.uk.cdw.com/tag/cdw-amplified-services) - [Cisco (1)](https://news.uk.cdw.com/tag/cisco) - [DaaS (1)](https://news.uk.cdw.com/tag/daas) - [Defence (1)](https://news.uk.cdw.com/tag/defence) - [Device Management (1)](https://news.uk.cdw.com/tag/device-management) - [Healthcare (1)](https://news.uk.cdw.com/tag/healthcare) - [Higher Education (1)](https://news.uk.cdw.com/tag/higher-education) - [Housing (1)](https://news.uk.cdw.com/tag/housing) - [Microsoft Azure (1)](https://news.uk.cdw.com/tag/microsoft-azure) - [Our People (1)](https://news.uk.cdw.com/tag/our-people) - [Transformation (1)](https://news.uk.cdw.com/tag/transformation) - [VR (1)](https://news.uk.cdw.com/tag/vr) - [Women in Tech (1)](https://news.uk.cdw.com/tag/women-in-tech) - [Workstation (1)](https://news.uk.cdw.com/tag/workstation) - [choice (1)](https://news.uk.cdw.com/tag/choice) - [employee (1)](https://news.uk.cdw.com/tag/employee) - [mac (1)](https://news.uk.cdw.com/tag/mac) See all #### Contact us [info@uk.cdw.com](mailto:info@uk.cdw.com) #### Complaints [complaints@uk.cdw.com](mailto:complaints@uk.cdw.com) #### Keep Updated - [Legal & Compliance Policies](https://www.uk.cdw.com/site-tools/)