Does this sound familiar? In a recent interaction I had with a medical lab (that shall remain nameless) regarding a blood test, I had a less-than-optimal experience navigating their system. Let’s call it my customer experience.
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Business uncertainty has made it nearly impossible to develop long-term IT strategies because of funding concerns, according to a recent survey by Enterprise Strategy Group (ESG).
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How often have you heard the phrase “speed to market”? This mantra is becoming commonplace as companies facing increased competitive pressure adopt a more agile and speedy approach to drive growth.
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When I was little, my Dad used to keep a fuel logbook in his car. He would religiously write up his mileage and fuel purchase every time he would fill up. I inherited this habit, and I still have a collection of logbooks filed away. For tax purposes, of course. And nostalgia.
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I’ve been reading about Paracelsus, the early 16th century German-Swiss physician, who became famous for pioneering the use of chemistry in medicine. What I love most about him is his thinking, which is summed up in this quote: “The more knowledge is inherent in a thing, the greater the love.”
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What does business need now? The business of predicting the future of business is loud this year, with insights into the future becoming increasingly urgent: Transform, now, hurry. But no one could have predicted 2020 and the impact it would have on the business world. If we sit still for a moment, and sift through the noise, what are some of the things that businesses with a passion for growth actually need? What are the pain points? And what are the solutions?
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